Refund policy

We want you to love your coat.

• 30-day money-back guarantee. If it is not for you, contact us within 30 days of delivery and we will refund you.
• Wrong size? Write to us within 30 days of delivery and we will help you swap it for another size.
• Damaged or wrong item? Send us a photo within 7 days of delivery and we will send a replacement or a full refund.
• How to start a return: message us through our contact form with your order number. We reply within 1 business day with the next steps.
• Returned coats must be unworn, unwashed and in their original condition.
• Refunds go back to your original payment method within 5-10 business days after we approve the return.